Information provided by the user, such as information provided through forms on the website, contact details sent via e-mail and information provided through social media channels. Information based on the customer relationship. Information collected through the website (including website cookies). Information collected through website analytics designed to improve the customer experience and develop our website. Information on cooperation partners and their contact persons, such as information provided through a form on the website, contact details sent via-email and information provided through social media and related communication channels.
Company: eLyly Oy
Contact person: Pasi Kauppinen
Business ID: 3015153-9
Street address: Viitasaarentie 2900, FI-43300 Kannonkoski, Finland
Telephone number: +358 (0)40 547 7456
E-mail address: firstname.lastname@example.org
eLyly Oy:n asiakas-, markkinointi-, ja yhteistyökumppanien rekisteri (‘customer, marketing and partner data file of eLyly Oy’)
The collected personal data is processed in contractual business operations between eLyly Oy and the customer or partner and in the development of the website and customer experience.
The data may be used for the development of business operations, sales, marketing and statistics within the framework of developing the website and maintaining the volume of orders. Customer data will not be used for marketing without express consent of the customer (based on a customer relationship or other consent; consent given when filling in a form or consent for using cookies).
The information provided by the user of the website or the customer may include:
Name, e-mail address, company, title, information related to the order and service, business ID, telephone number, address, area, payment information (such as account number), IP address or other identifier, terms of delivery and order, information on the status of the customer relationship (start and end date, communications, customer feedback), information collected through social media and information on marketing permits. Other data may include information collected upon the user’s consent, such as in connection with a draw or a contest, or anonymous behaviour data from the website.
The sources of data for the data file include:
information provided by the customer or partner, such as information provided through a form on the website, contact details sent via-email and information provided through social media and related communication channels, as well as data collected by the website (including website cookies).
information collected through website analytics designed to improve the customer experience and develop our website to ensure better services and communications. The data is collected by means of the Google Analytics tools (e-mail information sent via forms, website behaviour, visits to the website, traffic sources, link clicks). Data can also be collected from external sources, such as cooperation partners (information with the user’s consent for communications), and publicly available data files.
We use the following tracking tools and website tracking solutions related to marketing communications. This means that the cookies collect data for website statistics, to support the measurement of results and development, for targeted marketing communications and for measuring the effectiveness of marketing messages.
Learn more about privacy on Instagram: https://help.instagram.com/519522125107875
Learn more about privacy on Facebook: https://www.facebook.com/about/privacy/update
The data is stored for as long as is necessary for the development of the service provided to the customer and the implementation of the business operations described in the data file.
The data is processed by employees of eLyly Oy whose roles specified in their employment contracts include the processing of customer and personal data and who are using credentials required for the processing of personal data. The data may also be used by cooperation and subcontracting partners and external service providers (such as e-mail, customer management, financial administration and other similar cloud services) with whom data processing has been agreed upon with appropriate legal agreements.
eLyly Oy does not disclose data outside the company unless required by a service used by the company (such as cloud services or automated e-mail and marketing services). Personal data will primarily be stored inside the EU and the EEA. External services may include customer management, financial administration and other similar cloud services located outside the EU or the EEA.
All personal data is processed confidentially. The data is protected with firewalls and generally accepted information security settings and technical requirements. The individuals using the personal data and related data file information are bound by professional secrecy. Accessing the data systems requires a username and a password. The information in the data file stored in the system can only be accessed and used by individuals in charge of matters related to the data file and third-party individuals subject to a contract (such as service providers).
The data subject has the right to access their personal data stored in the data file. The written access request must be signed and sent to the data file contact person. The right of access is free of charge if used once a year at the most.
The data subject has the right to have personal data concerning him or her rectified or erased and the right to data portability. They also have the right to restrict or object to the processing of their personal data in line with the General Data Protection Regulation of the EU.
The data subject has the right to withdraw their previous consent for data processing or to lodge a complaint with a supervisory authority regarding the processing of their personal data.
The data subject has the right to refuse the use of their personal data for direct marketing purposes. Each marketing e-mail comes with a link for unsubscribing.